Privacy Policy

Privacy Policy

At Amberley Aromatics protecting your privacy is very important to us.  Our Privacy Policy sets out the basis on which we process any personal data that we collect from you, that you provide to us or that we receive from other sources.

We’re committed to protecting the privacy of our clients, and users of our website, and providing a safe and secure user experience.  Amberley Aromatics will always treat your personal information with the utmost respect and act in accordance with this Privacy Policy and legislation as set out in The Data Protection Act 1998 (DPA) and the General Data Protection Regulation 2016 (GDPR). 

Our Privacy Commitment

We’ll always do our utmost to tell you how we use your data and ensure that we’ll only use it to provide the best employment service possible for you or for purposes as set out by law or legitimate use. Plus, we’ll make sure we collect and store your data securely.  The way we process and use your personal data will always conform to the way we work throughout our organisation, linking to our values and continued emphasis on our services being all about you. 

We’ve got your back

Ultimately, your data is used for the reasons you’ve provided consent (marketing communication, useful information, etc).  We hate spam as much as the next person, so the details you share with us will only contribute towards things such keeping you updated whilst working with us, or for other things relevant to you. By listening to what our clients tell us, we can make changes to improve our service, and continually make things better where we can. 

Going beyond expectation

If you choose to receive email marketing from Amberley Aromatics, we can provide you with useful content and updates from us and continue to go beyond the remit of what you expect us.  Remember that whatever consent you give, you’re in control and are able to manage these preferences at any time. 

Be more you

You’re always in control of your data and welcome to amend preferences at any time.  If you would like to stop receiving marketing from us, you are able to review and amend your preferences at any time by emailing us at If the information we hold on you is wrong, you can email us at, let us know what needs updating and we will correct. 

The Legal Stuff – Our Privacy Policy in full

Who are we?

Amberley Aromatics is a family owned business run by Heather Richardson and Richard Smith. Heather is a fully qualified Aromatherapist, Equine Touch Practitioner, Equine Acupressure Practitioner & Instructor, Equine Massage Therapist and a Reiki Master. Both Heather and Richard are keen horse riders, having owned horses for the past 25 plus years. 

Our Privacy Policy

This Privacy Policy explains how personal information, about you, may be collected, used, or disclosed as a consequence of your activities on the Amberley Aromatics website. Please read this policy carefully to understand our practices regarding your personal data. We recommend that, from time to time, you visit our website to review this policy and stay up to date with any changes to it. 

If you would like to read more about how Amberley Aromatics processes your personal data, you can find more information below. This privacy policy covers:

Data Protection Obligations

The information we collect and how we use it

How do we collect your data

Use of information by Amberley Aromatics

Access and accuracy and update of personal information


Contact us 

What establishes our data protection obligations to you?

Amberley Aromatics is required to process your personal data in accordance with the law.  The Data Protection Act 1998 (DPA) implements the EU Data Protection Directive 1995 (EU Directive 95/46/EC).  From 25 May 2018, the General Data Protection Regulation 2016 (EU Regulation 2016/679) will come into force; it replaces the DPA.  This privacy policy complies with the DPA and has been updated to comply with the General Data Protection Regulation 2016 (the “GDPR”).  

What information may we collect from you?  Amberley Aromatics limits the collection of your personal information to that which is required or permitted by law. Amberley Aromatics collects such personal information as is required for the purposes identified in this Privacy Policy or identified by Amberley Aromatics at the time that we collect the information from you.  This information will only ever be used for these relevant purposes and for reasons as consented to by you.  Information that we may collect from you includes but is not limited to; Name, and Email Address, Data as required by law Information on your visits to our website including but not limited to traffic data, location data, weblogs, and other communication data and the resources you access.  Any information regarding contact with you that may be needed as a record of correspondence Information for direct marketing via e-mail, messaging, or telephone. You may opt out of these at any time. We also may store cookies as set out in our cookie policy below 

How does Amberley Aromatics collect your data?

Information that you give to us: Personal data is that which you provide to us, for example by filling in forms on our website, or by corresponding with us by telephone, e-mail, post, and social media or otherwise. This personal data would relate to applications for a particular course, allowing us to match suitable assignments for you as long as you require us to. We will process your email address and mobile number to provide you with any alerts regarding future courses that we feel will suit your own requirements. 

Information we collect when visiting our website

In line with our information security standards, we monitor website behaviour through website analytics. We collect information about how each visitor uses our site. These are then used to compile reports and to help us improve our site. Information is collected in an anonymous form, including: The number of visitors to the site Where visitors have come to the site from The pages visited  

Amberley Aromatics wants to provide you with the best possible service. We are always looking for ways to improve. This includes improving our website so that it provides the information that you need, on a regularly updated basis and in an easily accessible way. 

How does Amberley Aromatics Institute use your data?

All personal data will be collected and handled by Amberley Aromatics for the following purposes: To keep you informed by email, telephone and/or mail about future courses and marketing communication. To deliver other services – such as newsletters, events, or training – that we may offer you.  To help us create, publish, and improve content most relevant to you.  To ensure that content from our Website is presented in the most effective manner for you and for your device.  To allow you to participate in interactive features of our service, when you choose. To further develop and improve our Website, Portal and other systems to better serve you. 

Accessing your data

In compliance with GDPR you have the right at any time to ask us for a copy of the information supplied by you as well as additional information such as interview feedback that we currently hold.  If you would like to request a copy of the information held please contact 

Where this request also involves the deletion of data we have on file there may be some instances in which we may not be required or able to do so, particularly where this information pertains to client or financial information that we have to keep for legal matters e.g. tax. Where we cannot provide or process a request we will endeavour to provide reasons for not doing so. 

Cookies on the Amberley Aromatics Website (

Like most websites, our website uses cookies to distinguish you from other users. These are small text files stored in your web browser, which can identify you (or your device) when visiting our website. This helps us to check on the effectiveness of your experience and devise ways to improve our website to improve its content, search functions, and make it more user friendly.  Information that we may collect from your visit includes your device’s Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), services you viewed or searched for, page response times, and length of visits to certain pages. For more information on our use of cookies, view our cookie policy. 

Contact us

Amberley Aromatics will make information about its policies and practices relating to the management of personal information readily available. Please direct any questions about our privacy policies and procedures, any requests for access to our records of your personal information and any other privacy related concerns or complaints using this contact form.  You can contact us by using this contact form, through our phone number 07717 571477 or email at 

Notices and Revisions

If you have any concern about privacy at, please e-mail us a thorough description and we will try to resolve the issue for you. Our business changes constantly and our Privacy Notice and the Terms & Conditions will change also. You should check our website frequently to see recent changes.